See Why Customers
Choose Gold Standard

At Gold Standard, customer satisfaction is at the heart of everything we do. Our commitment to transparency, professionalism, and delivering the highest payouts has earned us recognition year after year — and the loyalty of thousands of satisfied customers.

But don’t just take our word for it:

Learn Why We Are The Standard

The experience was phenomenal

Your store made my decision to sell some pieces to pay medical bills much less daunting and unhappy

Having to sell my jewelry in order to pay taxes was a humiliating experience for me. Kevin was very kind and understanding and made an extremely difficult situation easier.

This was my first experience with selling my unwanted jewelry. I’m happy to say it was a great experience & a pleasure working with the gold standard!

I walked in expecting some sort of “pawn shop” atmosphere but I was pleasantly surprised that it was more of an office setting then anything

Lisa was very helpful and answered all of my questions she made it so comfortable at the store

The Gold Standard was Very friendly and professional. I did not feel like I was in a pawn shop like most cash for gold places

David was very personable and was the type of person I would do business with in the future

Jared was friendly & informative. He made me feel comfortable

This could have been a very daunting and maybe challenging experience, but I was made so comfortable during the entire process, I honestly had fun!

Renee was terrific – she really worked hard to provide excellent service to me. She was also very fair and honest and trustworthy

First timer. Brandon walked me through the process, made me feel comfortable, provided music and made conversation. A great salesman

They make you feel comfortable during the process. No pressure, no games

Very nice, took the time to explain everything

Diane was professional, yet still so welcoming and friendly. I felt very comfortable with her and left with a very high impression of Gold Standard. I have already recommended your company to all my neighbors and friends

James was friendly, knowledgeable and very helpful and informative everyone loved him

Exceptionally professional manner from my salesperson. A great experience. Would absolutely recommend him to anyone looking to get some cash for broken, unwanted jewelry

I cannot think of anything that would have made us feel any more comfortable then we were. I especially loved how Jared, explained everything to my mom who was a first time seller, he truly treated her like he would have wanted his own mother to be treated and that I will never forget

Independent Customer Satisfaction Survey Results

In 2009, Gold Standard partnered with Market Research Solutions, Inc., a highly respected independent research firm, to conduct a customer satisfaction survey. The survey targeted 2,000 customers who had sold gold, diamonds, estate jewelry, watches, coins, and scrap gold to Gold Standard over the previous two years.

The results speak for themselves:

At Gold Standard, we are proud to deliver a level of service that earns the trust and satisfaction of our customers every day.

Setting the Standard for Service and Value

At Gold Standard, our commitment to honesty, security, and top-dollar payouts sets us apart from the competition.

According to independent research, customers overwhelmingly choose Gold Standard over other gold buyers and pawn shops:

  • By a 4-to-1 margin, respondents said that Gold Standard’s prices are among the best in the industry.

  • 95% of customers who have used other gold buying services rated Gold Standard’s service as equal to or better than the competition.

Our record speaks for itself:

  • 98% customer satisfaction rating

  • Voted #1 Gold Buyer six years in a row by the Long Island Press

  • Voted #1 Pawn Shop four years in a row by the Long Island Press

  • A+ Rating with the Better Business Bureau

When it comes to selling valuables or securing a cash loan, don’t settle for less. Choose Gold Standard and be confident you’re working with the most trusted name in the business — where every transaction is handled with professionalism, respect, and integrity.

We’re so confident in our service that we offer every customer a 110% Price Guarantee, ensuring you receive the most honest and competitive offer possible.
When it’s time to sell or pawn your valuables, trust New York’s highest-rated company — trust Gold Standard.